Terms & Conditions

Terms and Conditions	Effective April 1, 2018
Terms:	Net 30 days (upon credit approval), Amex, MasterCard, or Visa (Credit Card orders may not exceed $2,000.00) New Accounts – A Credit Application or Vendor Reference sheet must be submitted. Please allow 4 - 6 weeks for processing and credit approval.
Minimum Order:	$250.00 Wholesale $1,000.00 Distributor Prices & Case packs subject to change without notice.
Returned Checks:	$25.00 - Return Check Fee will be invoiced to your account. Any Collection and/or legal fees are to be paid by delinquent account.
Damages or Defects:	Notify Customer Service within 3 days of receiving your shipment of any damages or discrepancies. Thompson Chocolate’s legal responsibility ceases at the time the carrier accepts shipment from our dock. Please note damages or discrepancies on the bill of lading prior to accepting from carrier. All returns must be authorized in advance through Thompson Customer Service department at (203) 235-2541.
Claims / Deductions:	Invoices without advance authorization will not be accepted. Authorized deductions must be noted with payment. Unreported damages or discrepancies will not be acknowledged. If the claim is from a truck shipment, please provide the signed and dated bill of lading stating the discrepancies or damages and any other documentation as required.